CLICK HERE TO READ ABOUT WHAT MAKES US DIFFERENT THAN OTHER HOMECARE AGENCIES!
About Us Back to the Basics Home Care Services is a family owned and operated agency. We are licensed (#012344) by the Texas Department of Aging and Disability Services and we are insured and bonded. We are native Texans and have lived in Williamson County for the past 25 years.
VISION
- To be known and valued for providing the highest standard of in-home care services.
- To provide home care services that will meet the social, spiritual, emotional and physical
needs of clients and families in the community.
- To be the provider of choice in the community.
- To be the employer of choice in the community.
- To be a financially viable agency.
MISSION We are committed to providing high quality, client-centered and affordable Home Care services to our clients to assist them to lead dignified and independent lives in the comfort and safety of their own homes. Their individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate personnel.
VALUES Our mission and vision will be achieved through the application of our core values, which include:
- keeping our client’s health, quality of life and well-being central in the design and
delivery of services;
- recognizing that client satisfaction is the critical benchmark of our success, measured by
attracting new clients and retaining our existing clients;
- believing excellence is an essential means of sustaining our values in a competitive
marketplace;
- treating and interacting with our clients with respect, dignity, compassion, empathy,
honesty, and integrity while recognizing and maintaining confidentiality of client information;
- showing respect for all cultures, religions, ethnicities; sexual orientation, ages, gender
and disabilities;
- recruiting, training and retaining competent staff;
- valuing, supporting, recognizing and appreciating our staff who are our greatest asset;
- priding ourselves in the way we communicate and work with each other and with our
clients; and always striving to ensure clear understanding of the situations and issues that come our way.
- nurturing a work environment that encourages personal enjoyment and enhances job
satisfaction and performance through recognition and reward;
- developing and maintaining positive relationships with the community, including local
Home Care and Health Care personnel/organizations;
- conducting our business in an accountable and responsible manner;
- adhering to the professional code of ethics of the Home Care industry; and,
- applying continuous quality improvement measures throughout our Agency.
Back to the Basics Home Care Services is a Home Care Agency that is prepared to meet the needs of all their clients.
We are dedicated to the philosophy that anyone who can or wants to, should remain and be cared for in their own homes for as long as possible.
Our primary services include: companionship, meal preparation, medication reminders, light housework, incidental transportation, errands, shopping, personal care services and much more. See our Services page for our varied and extended list of services.
Our providers ensure that our clients maintain their independence and happiness in the safety of their own homes.
We bring quality care, services and companionship to you! Contact us today to discuss assistance options for your situation.
Phone: 512.819.0022 Email: lisa@basicshomecare.com or info@basicshomecare.com
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